Effective as of April 1, 2021
We provide important information for individuals in Europe below.
Information you provide to us. Personal information you provide to us through the Services may include:
Information we obtain from other third parties. We currently receive personal information about you from publicly-available websites such as information about your professional role and how to contact you.
Cookies and Other Information Collected by Automated Means We, our service providers, and our business partners automatically log information about you, your computer or mobile device, and activity occurring on or through the Services. The information that may be collected automatically includes your computer or mobile device operating system type and version number, manufacturer and model; device identifier; browser type; screen resolution; IP address; the website you visited before browsing to our website; general location information such as city, state or geographic area; and information about your use of and actions on the Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.
Reason Remix Uses
Product and customer analytics
Customer relationship management
Improve user experience
Improve user experience
Customer messaging platform
Mapping and geocoding API
To operate the Services. We use your personal information to:
For research and development. We analyze your use of the Services to improve the Services and to develop new products and services.
To send you marketing and promotional communications. We occasionally send marketing communications as permitted by law. You can opt out of our marketing and promotional communications as described below.
To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, and government authorities, as we believe necessary or appropriate to: (a) protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Services; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
To create anonymous data. We create aggregated and other anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We use this anonymous data and share it with third parties to analyze and improve the Services, develop new products and services, and promote our business.
Professional advisors. We may disclose the personal information of users of the Remix Platform, specifically a user’s professional title and organization name, to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.
For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.
Other Users of the Services and the Public. We provide functionality that enables you to disclose your name when you share a Policy Zone with other users or the public. We do not control how other users or third parties use any personal information that you make available to other users or the public.
In this section, we describe the rights and choices available to all users. Users who are located within Europe can find additional information about their rights below.
Access or update your information. If you have registered for an account with us, you may review and update certain personal information like your email address, professional role or name, in your account by logging into your account.
Opt out of marketing communications. You may opt out of marketing emails by following the unsubscribe instructions at the bottom of the email. You will continue to receive service-related and other non-marketing emails.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
You can read more about our security practices at: www.remix.com/security
We currently operate in the United States and store and transfer data outside of the EU.
The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 16. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian, we will delete it. We encourage parents with concerns to contact us.
Remix retains data only for so long as needed for the uses we identify above. If you wish to end your account or no longer wish to receive emails from Remix, you can request deletion below. Otherwise, we retain account information for active accounts.
If you have any questions or comments about this Policy or Remix’s privacy practices, email us at [email protected]. You may also write to us via postal mail at:
Remix Software, Inc.
Attn: Legal – Privacy
1128 Howard Street
San Francisco, California 94103